Golden Marketing

Terms & Conditions

Last updated: 2 April 2026

1. About these terms

These terms and conditions govern your use of the Golden Marketing website (goldenmarketing.com.au) and any services provided by Golden Marketing (ABN 11 319 114 403), operated by Lachlan as a sole trader on Sydney's Northern Beaches, NSW, Australia.

By using our website or engaging our services, you agree to these terms. If you do not agree, please do not use our website or services.

2. Quotes and pricing

All prices quoted by Golden Marketing are estimates only and are provided in Australian Dollars (AUD), exclusive of GST (Golden Marketing is not currently registered for GST). Quoted prices may change based on:

We will always communicate any changes to pricing before proceeding with additional work. A quote is valid for 14 days from the date it is issued unless otherwise stated.

3. Advertising spend

Advertising spend (ad spend) for platforms such as Facebook, Instagram, and Google is paid directly by the client to the relevant platform. Ad spend is separate from Golden Marketing's service fees and is not included in any quoted price unless explicitly stated. Golden Marketing does not guarantee specific results from advertising spend, as performance depends on many factors including audience, market conditions, and creative assets.

4. Services and deliverables

Golden Marketing provides digital marketing services including but not limited to website design, social media advertising, Google Business optimisation, SEO, and content creation. The specific deliverables for each engagement will be outlined in the proposal or agreement provided to the client.

5. No guarantee of results

While we work diligently to achieve the best possible results for our clients, Golden Marketing does not guarantee specific outcomes such as:

Results depend on many factors outside our control, including market conditions, competition, client responsiveness, and platform algorithm changes. We report transparently on all performance metrics so you can see exactly what's working.

6. Payment terms

Late payments may result in services being paused until the account is brought up to date.

7. No lock-in contracts

All monthly services are provided on a month-to-month basis. Either party may end the engagement with 30 days' written notice. There are no cancellation fees or lock-in contracts. One-off projects that have commenced may not be eligible for a full refund — any refund will be assessed on a case-by-case basis relative to work already completed.

8. Intellectual property

9. Client responsibilities

The client agrees to:

10. Limitation of liability

To the maximum extent permitted by Australian law, Golden Marketing's total liability for any claim arising from or related to our services is limited to the total fees paid by the client in the three months preceding the claim. Golden Marketing is not liable for any indirect, consequential, or incidental loss or damage, including loss of revenue, profit, or data.

11. Website disclaimer

The information on this website is provided for general informational purposes only. While we strive to keep content accurate and up to date, we make no representations or warranties of any kind about the completeness, accuracy, or reliability of the information. Any reliance you place on the information is at your own risk.

12. Third-party links

Our website may contain links to third-party websites. We have no control over the content or practices of these sites and accept no responsibility for them.

13. Changes to these terms

We may update these terms from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated terms.

14. Governing law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

15. Contact us

If you have any questions about these terms, please contact us:

Golden Marketing
Email: hello@goldenmarketing.com.au
Phone: 0434 820 547

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